Shipping policy

At 15Kthebrand, we strive to provide our customers with a seamless shopping experience—including reliable and transparent shipping. Please review the details below regarding our shipping practices.

Shipping Carriers We Use

Depending on your location and what ensures the fastest delivery, your order will be shipped using one of our trusted logistics partners:

Shipping Charges

A standard shipping fee of $50 applies to both local and international orders. Prices may vary depending on the total weight of your order. Shipping costs will be calculated at checkout.

Order Processing Time

We are a slow fashion brand, please allow a bit of time for your package to arrive. For items in stock your order will be processed within 1-4 days.

For items out of stock please allow 4-10 days for your item to be processed. Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment status.

Damaged or Lost Items

In the rare event that your order is damaged or lost during transit, please contact our customer service team within 48 hours of receiving your order or the expected delivery date. We’ll assist you in resolving the issue promptly.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at: fifteenksales@gmail.com

Thank you for choosing 15Kthebrand!